[charles]

Hi P, I dont know what the connection issue was but I had to “boot” you as you seemed to be stuck in an in/out loop.  My apologies but there seemed no other choice.  I know the next group is a New Members group but if there is anything you needed to talk about then please, please try and connect there.  Your “boot” shouldnt effect your ability to join this or future groups.

[p]

I cant get back in it takes me to the survey page then says my ip address is banned.. i have no idea.. il try to log in next group and see what happens something has gone wrong

[charles]

Hi P, you shouldnt be banned. I just had to boot you from that one group. If you cant get in to next group post here and I will check your profile and do any “unbanning” that is needed. 🙂

[p]

Ok when i go to join it takes me straight to survey page as if I’ve already been in there. i cant get in to this group either charles

[charles]

Try now.

[p]

Ok ive tried on safari and chrome both say my IP address is banned?

[charles]

OK P, then I’m sorry I don’t know what the problem is. 🙁 I’ve checked your profile and it isn’t showing you as banned on my screen

I will email the office and make sure things are rectified tomorrow.

I hope you are well and strong in recovery. If you need to then of course post here in the forum and/or connect the other support sites you use.

I can only apologise but this will get sorted out tomorrow, speak to you later in the week I hope.

[p]

Thank you .. I’m not sure why. It lets me post but not join groups hmmmm.. someone will hopefully sort it out then.. Recovery is fine right now 🙂

[charles]

Good point – if we really wanted to ban someone then they wouldn’t be able to post either. I am sure Harry will be able to sort out the problem tomorrow. Again, my apologies.

[p]

I cant get into groups its still the same.. Ive had a couple of accounts over the years maybe its something to do with the email addresses? hmmm missing my chats.
If i click on a group then it just takes me to a survey.. i dont use some of the email addresses i would have signed up with either .. Oh well i can post right now but chat is on hold.

P

[p]

I can now access the groups again wahooooo, so pleased just tested it and i logged in and out…
I love chatting in the groups, if anyone hasn’t given it a go, try it , its a wonderful way of connecting and chatting gives that little extra to just posting

P

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